Refund Policy

Free membership

The Community tier costs nothing and never charges you.

Premium

Premium is billed through our payment processor (Whop) at the price and billing period shown before you pay, and renews automatically until you cancel.

• Cancel any time through the processor. Cancelling stops future renewals; you keep access until the end of the period you already paid for.
• Because Premium gives immediate access to digital content, payments are non-refundable, except as described below or where the law requires otherwise.
• Billing mistakes — duplicate charges, charges after a confirmed cancellation, or being charged without receiving access — are refunded in full. Email us within 30 days of the charge.
• Access removed for breaking the community rules (for example, redistributing alerts) is not refunded.

How to reach us

Email hello@sunstatebrickell.com with the email on your account and the date of the charge. We reply within 3 business days.